Vinted Members Voice Frustration Regarding Size Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Backlash
Many shoppers and sellers are posting online stating that platform listings now display a different size category than originally posted due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand when needed, which has left users frustrated.
Size Classification Changes
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, the service retracted a modification to its shipping options after backlash from users.
